Aurakore Virtualization · Support service

Expert support for your VMware* perpetual licenses

Keep running the VMware licenses you already own, without a forced move to subscriptions. Independent support for vSphere, vCenter, NSX, vSAN and VCF, priced per core, so you plan the next step on your timeline.

From $18.52 per core per year. Minimum 16 cores.

Two support plans

Both plans are priced per core per year, with a minimum of 16 cores, and start with a license assessment.

Standard

$18.52per core per year, from
  • 24/7 technical operations support
  • Troubleshooting assistance
  • Product configuration guidance
  • Legacy tools maintenance
  • Comprehensive license assessment
  • 5 tickets per year
  • 24-hour initial response time

Minimum 16 cores: from $296.25 per year

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Premium

$23.39per core per year, from
  • Everything in Standard
  • Unlimited support tickets and consultations
  • 1-hour response for critical issues
  • A dedicated technical account manager
  • Quarterly health checks and optimization
  • Operations assistance and best practices
  • Proactive monitoring recommendations
  • Migration planning and consultation
  • Emergency after-hours escalation
  • Discounted professional services

Minimum 16 cores: from $374.25 per year

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Pricing by product

Supported VMware products and versions. Prices in US dollars, per core per year.

ProductVersionsStandard, per corePremium, per core
vSphere Standard5.x, 6.x, 7.x, 8.x$18.52$296.25 at 16 cores$23.39$374.25 at 16 cores
vCenter5.x, 6.x, 7.x$44.30$708.75 at 16 cores$56.20$899.25 at 16 cores
vSphere Enterprise Plus5.x, 6.x, 7.x, 8.x$32.58$521.25 at 16 cores$41.20$659.25 at 16 cores
NSXNSX-T, NSX-V$75.70$1,211.25 at 16 cores$96.05$1,536.75 at 16 cores
vSAN5.x, 6.x, 7.x$33.52$536.25 at 16 cores$42.14$674.25 at 16 cores
VCF4.x, 5.xPremium only$215.58$3,449.25 at 16 cores

Minimum 16 cores. Prices in USD per core per year; the smaller figure is the yearly price at the 16-core minimum.

A bridge on your timeline

Support for what you run today, and a plan for what comes next when you are ready.

Keep

Run what you own

Stay on the VMware perpetual licenses you already paid for, with support for vSphere 5.x to 8.x, vCenter, NSX, vSAN and VCF.

Support

An independent team

Around-the-clock operations support, troubleshooting and configuration guidance from a team that answers to you, not to a license renewal.

Plan

Move when it suits you

Migration planning when you choose to move, including to Aurakore Virtualization when it launches. Hardware follows the work, never the reverse.

Start with a free consultation.

Tell us what you run and how many cores. We size the plan and start with a license assessment.

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