Excubitor · Support

How can we help?

Send us the details and a person replies, from the support your edition includes. Enterprise customers also have a named contact and can reach them directly.

Support, by edition
TeamEmail
BusinessPriority
EnterpriseDedicated, named contact
Your infrastructureA yearly support line, quoted

Tell us what happened

What you were doing, what you expected, and what you saw instead. Error text and record ids help most.

Never paste a key, a token, a prompt or customer data. Aurakore will never ask you for a credential.

Priority

Screenshots and exports? Reply to the confirmation email and they land on the same thread.